As a small outfit we cannot affored to employ a phone bank without doubling the price of our products, but we are proud of our more than five-year record of maintaining contact with our customers via email. We answer all emails within 30 hours of receiving them (often a lot less time) except for holidays and weekends. We welcome all questions, comments, praise and criticism. So drop us a line or two or more and we will respond. Jack Brock, Customer Service Manager
